Case Study: Badcock Home Furnishings streamlines QA and saves time with Zephyr for JIRA

Badcock - Customer Case Study

W.S. Badcock Corporation, a century-old furniture retailer with more than 300 stores across eight states, faced growing QA challenges as it maintained and updated a wide range of consumer-facing and back-end applications. With rapid, biweekly releases across a dozen apps, the team relied on spreadsheets and docs to track testing, which led to multiple versions of the truth, misplaced files, poor visibility into QA progress and wasted time reconciling disparate records.

Badcock adopted Zephyr for JIRA, which runs inside JIRA and matched the company’s need for ease of use and seamless integration. Zephyr centralized test cases, archives and results, making searches, duplication and tracking straightforward; it freed testers from spreadsheet maintenance, improved developer–tester collaboration, reduced email back-and-forth and saved significant time and resources while bringing organization to QA.

Badcock

Brock Fleming

Business Analyst