Case Study: Australian Financial Security Authority achieves flexible, centralized testing and boosted QA productivity with Zephyr

Australian Financial Security Authority - Customer Case Study

The Australian Financial Security Authority (AFSA) is a government agency that administers personal insolvency, trustee services and the Personal Property Securities Register. As testing moved from simple user acceptance checks to complex system‑integrated testing involving multiple vendors and geographically dispersed teams, their ad hoc test management (Word, Excel and email) became unmanageable and lacked traceability, coverage and a formalized process.

AFSA implemented Zephyr Enterprise on‑premise for a flexible, secure test management platform that integrated easily with JIRA via APIs and supported future deployment changes. Centralized test cases, requirement-to-test-to-defect traceability and real‑time updates reduced administrative effort, cut down on status calls and emails, improved reporting and test coverage visibility, and increased overall QA productivity.

Australian Financial Security Authority