Case Study: Healthcare Solutions Company achieves 70% faster configuration management with ZeOmega

Reducing Configuration Management Times by 70%

Healthcare Solutions Company, a large provider managing care for millions in publicly funded programs, faced slow, error-prone deployments across a complex landscape of some 80 servers. Working with ZeOmega and using its Jiva population health management platform, the organization struggled with manual multi-step implementations that could take up to six hours, password management errors, poor deployment validation, and lengthy backout procedures.

ZeOmega’s Build Release and Deployment team recommended leveraging Jiva’s scalability and deploying Puppet (from Puppet Labs) to centralize configuration management via a Puppet Master and single-command rollouts. After implementation, configuration was managed from one server, password and human errors were largely eliminated, documentation became consistent, and updates/backouts now complete in under an hour — a 70% reduction in configuration management time. ZeOmega’s solution delivered the measurable efficiency and reliability the customer sought.