ZeOmega
19 Case Studies
A ZeOmega Case Study
Large Health Plan Company needed a technology partner to support expectant mothers—especially high‑risk pregnancies—while reducing avoidable claims and easing the workload on obstetricians and staff. To enable a complementary maternity program with efficient candidate identification and automated outreach, the plan selected Jiva from ZeOmega.
ZeOmega customized Jiva to automate enrollment (phone, online, provider referral), create maternity episodes, assign risk ratings, and drive outreach (letters, postcards, patient engagement tools) while capturing clinical documentation and generating monthly analytic reports. As a result, ZeOmega’s Jiva delivered faster, more efficient member identification and episode creation, end‑to‑end automation of communications, stronger nurse‑to‑member engagement, and helped the health plan bring thousands of healthy babies into the world.
Large Health Plan Company