Case Study: Indiana ProHealth achieves case management go-live in weeks with ZeOmega's Jiva

Community Health Network/ Indiana ProHealth Implements Jiva™ for Case Management within Weeks, Not Months

Indiana ProHealth (Community Health Network/Indiana ProHealth) faced an urgent technology crisis when its existing case management vendor announced it was sunsetting the platform with only three months' notice. The health system needed a replacement immediately to support case management across its 200+ care sites, and selected ZeOmega’s Jiva™ population health management solution based on prior familiarity and capability.

ZeOmega implemented Jiva out-of-the-box and accelerated deployment by running training and deployment activities in parallel, using its Jiva Configuration Manager to speed data migration and sending on-site implementation experts to support users. The result: the new case management platform was live in weeks (within a four-to-six-week window, even sooner than expected), delivering a seamless transition, standardized workflows, high end-user satisfaction, and a path to add utilization management and other modules with ZeOmega.