Case Study: Volume Store achieves faster order dispatch and daily time savings with Zenstores

Volume Store - Customer Case Study

Volume Store, run by Matt Pemberton, is a successful eBay shop selling mobile phone and tablet accessories. Their biggest challenge was keeping up with orders and dispatching them quickly—eBay’s postage system was time-consuming—so they turned to Zenstores to integrate with their Royal Mail account and streamline postage, label and invoice creation.

Zenstores provided a simple Royal Mail integration and a one‑click workflow to produce labels, invoices and pick lists, allowing Volume Store to see and process all orders from a single dashboard. As a result, Zenstores eliminated the hours Matt spent producing labels via eBay, dramatically speeding up daily order processing, improving dispatch times and helping maintain customer satisfaction.