Case Study: Spot On Nuts and Bolts achieves streamlined order processing and major time savings with Zenstores

Spot On Nuts and Bolts - Customer Case Study

Spot On Nuts and Bolts, founded by Dan Rawson, is an online retailer specialising in alloy wheel nuts and bolts. Dan faced two main challenges: a niche product that caused frequent customer-service returns and the operational burden of processing orders across eBay, Amazon and WooCommerce, including label printing and postage. To tackle the logistics side he turned to Zenstores, using their third‑party order management software and Royal Mail 2D barcode label support.

Zenstores consolidated Spot On Nuts and Bolts’ multi-channel orders into one dashboard, provided integrated label generation and tracking, and streamlined returns handling. As Dan reports, Zenstores has saved significant time—removing the several hours per day previously spent sorting orders and printing labels—and made it much easier to monitor deliveries and resolve problems, improving overall operational efficiency.

Spot On Nuts and Bolts

Dan Rawson

Spot On Nuts and Bolts