Case Study: Lakeside Needlecraft achieves streamlined multi-channel order management and scales to 200–300 orders/day with Zenstores

Lakeside Needlecraft - Customer Case Study

Lakeside Needlecraft, founded by Kate Worthington, sells a wide range of needlecraft products through its own website and Amazon. Facing high physical shop costs and fierce online price competition, the business struggled to keep margins while managing rapidly growing order volumes across multiple channels. To solve the operational bottleneck of printing and processing orders from different platforms, Lakeside Needlecraft turned to Zenstores for multi-channel order management.

Zenstores connected Lakeside Needlecraft’s selling channels and consolidated order printing and processing, saving significant admin time and making day-to-day operations scalable. As a result, Lakeside can efficiently handle 200–300 items per day (and growing), reduce time spent on manual order handling, and focus on pricing strategy and customer engagement — all enabled by Zenstores.

Lakeside Needlecraft

Kate Worthington

Lakeside Needlecraft