Case Study: Spot On Nuts & Bolts achieves 15 hours saved per week and streamlined multichannel order management with Zenstores

How Spot on Nuts & Bolts automated their shipping so they could focus on growing their own website's sales

Spot On Nuts and Bolts, run by Dan Rawson, is an online specialist retailer that began on eBay and expanded to Amazon and its own WooCommerce site. As order volumes grew, manual order processing and label printing became a daily time sink that limited Dan’s ability to build his website and customer resources—so he turned to Zenstores for an order-management and shipping solution.

Zenstores consolidated orders from multiple channels, enabled quick label production (including a move to Royal Mail 2D barcode labels) and a fast order search, freeing up about 15 hours per week. The result: smoother dispatches, improved customer service with fewer returns, more time spent developing the WooCommerce site and content, and a rising share of sales coming through his own website thanks to Zenstores.

Spot On Nuts and Bolts

Dan Rawson

Spot On Nuts and Bolts