Case Study: INFINI London achieves faster dispatch and saves up to 15 hours/week with Zenstores

How INFINI London has cut out their manual copy and paste dispatch process and grown their business

INFINI London, launched in August 2017, sells eco‑treated real roses through a Shopify store but was spending hours each day manually copying customer details into a courier website—an untenable process during seasonal peaks like Valentine’s Day. To streamline dispatch without hiring extra staff, they adopted Zenstores’ shipping management platform, integrating it with Shopify and Parcelforce.

Zenstores lets INFINI London view, organise and dispatch orders from a single account, print Parcelforce labels in bulk, and mark orders as dispatched so customers are notified. Zenstores is saving them about 15 hours per week (up to four hours per day at peak times), speeding turnaround, improving customer service and freeing the team to focus on marketing and growth.

INFINI London

George York

Co-founder