Case Study: iCracked UK achieves streamlined Royal Mail shipping from Shopify with Zenstores

How iCracked UK Streamlined Their Royal Mail Shipping

iCracked UK, led by Managing Director Wolf Kolb, is an on‑demand smartphone and tablet repair company that needed to match high volumes of repair requests with technician availability while managing parts supply and distribution from a central UK warehouse. To handle shipping and fulfilment they use Zenstores to print Royal Mail 2D barcode‑compatible labels and despatch orders from their Shopify store.

Zenstores provided a reliable interface between Shopify and Netdespatch/Royal Mail, streamlining label printing, order despatch and parts ordering for technicians. As a result, iCracked has scaled rapidly—now servicing thousands of customers—improved fulfilment speed and supply operations from their central warehouse, and maintained a high customer experience during growth, with Zenstores central to that operational efficiency.

iCracked

Wolf Kolb

Managing Director