Case Study: FNX Bathrooms achieves 12 hours/week time savings and streamlined order dispatch with Zenstores

How FNX Bathrooms streamlined their shipping process and saved time

FNX Bathrooms, a plumbing merchant that sells across Amazon, eBay and Magento, was spending excessive time on manual order and dispatch tasks (folding order sheets, filling Royal Mail books, entering courier data) as online sales grew. To centralize and automate fulfillment they adopted Zenstores’ order management platform to bring all channels under one dashboard and eliminate repetitive manual work.

Zenstores consolidated FNX Bathrooms’ orders, connected multiple couriers, enabled bulk label printing, order merging, flags for easy filtering, and automatic “dispatched” updates to each sales channel. The result: roughly 12 hours saved per week, nearly 500,000 orders shipped through Zenstores, fewer processing errors, faster dispatch times, postage savings from merged orders, and improved customer service.

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