Case Study: Abiza achieves streamlined order fulfilment and tracking with Zenstores

Abiza - Customer Case Study

Abiza, run by Aylin and Altug Kucukoglu, sells handmade jewellery on Etsy and recently launched a Shopify store. As the business grew they struggled with the logistics of ecommerce — manually posting orders at the Post Office, keeping paper slips, and tracing orders and tracking numbers made dispatching and customer queries hard to manage. They turned to Zenstores to address these operational challenges.

Zenstores was implemented to integrate Abiza’s Etsy and Shopify stores, automatically importing addresses and centralising dispatching so they no longer need to handle paper slips or manually enter order details. With Zenstores they can quickly search dispatched orders and pull up tracking numbers, respond faster to customers, and scale fulfilment without the previous administrative bottleneck — in short, Zenstores eliminated time-consuming manual processes and made order management manageable as the business grew.

Abiza

Aylin Kucukoglu

Abiza