Case Study: NHS Informatics Merseyside drives clinical training with Learn365 and EUM

NHS Informatics Merseyside drives clinical training for healthcare with Learn365 and EUM

NHS Informatics Merseyside, a UK-based healthcare technology provider, needed to empower a large, distributed workforce with enhanced digital skills by optimizing their use of Microsoft 365. Their challenge was to deliver clinical and IT training through a solution that facilitated seamless online learning and a simple self-registration process. To achieve this, they partnered with vendor Zensai and leveraged its Learn365 and Extranet User Manager (EUM) products.

Zensai implemented a cutting-edge Learning Management System using SharePoint Online, which featured an intuitive self-registration process powered by EUM. The solution automatically created guest accounts, assigned users to groups based on their email domain, and enrolled them in the appropriate courses. This resulted in a streamlined and hassle-free onboarding experience, deployed effectively on the NHS tenant. The successful implementation has led to a phenomenal user response and a constantly growing user base, allowing NHS Informatics Merseyside to focus on delivering exceptional healthcare services without the burden of account management.

NHS Informatics Merseyside

Julie Mealey

Project Manager