Case Study: Canadian Council on Rehabilitation and Work boosts onboarding satisfaction with Learn365 by Zensai

CCRW boosts onboarding satisfaction with Learn365’s accessible learning platform

The Canadian Council on Rehabilitation and Work (CCRW) faced the challenge of supporting its staff and clients across Canada with an accessible online training platform. Their existing digital infrastructure was not optimized to provide a user-friendly experience for individuals with disabilities. To advance its mission of ensuring equal opportunities, CCRW needed an inclusive learning solution and turned to Zensai's Learn365 platform.

By implementing Zensai's Learn365, which integrates with Microsoft 365, CCRW created an accessible environment to decentralize knowledge and deliver training. The platform enabled them to easily build courses from existing content and track engagement. The results were significant, including 400 course completions in a quarter, 95% of staff interacting with content, and a tripling of onboarding satisfaction rates. Zensai's solution has been instrumental in scaling CCRW's training and improving employment outcomes.

Canadian Council on Rehabilitation and Work

Jeffrey Normore

Manager of Digital Operations