Case Study: SQ Innovation achieves configurable, audit-ready QMS workflows with ZenQMS

Zenqms Helps Sq Innovation Seamlessly Configure Their Dhf and Dmr

SQ Innovation, a virtual pharmaceutical combination product company, needed a more flexible and user-friendly QMS after struggling with a slow, rigid eQMS that made approvals, record retrieval, and complex processes like CAPA difficult to manage. The company wanted a system that could adapt to its workflows for DHF and DMR organization without costly custom implementation fees or restrictive pre-built templates.

ZenQMS provided SQ Innovation with a configurable eQMS that let the team tailor workflows, add custom fields, manage multiple suppliers and records, and keep all design development information in one searchable, reportable system. As a result, SQ Innovation improved adoption, self-administration, and audit readiness, with ZenQMS serving as its single source of truth for records and giving leadership easier access to information and workflows.

SQ Innovation

Kirsten Westrate

Senior Director, Quality Assurance – Device