Case Study: Fivos achieves global quality management accessibility and audit readiness with ZenQMS

ZenQMS’ cloud-based eQMS platform provides accessibility and peace of mind to Fivos’ global teams

Fivos, a leading provider of data solutions for specialty providers, medical registries, and device manufacturers, needed a more affordable electronic quality management system (eQMS) that matched its size and requirements. Its existing on-site system created risk because critical documents like Business Contingency and Disaster Recovery SOPs were stored on local servers that could become inaccessible during severe weather or outages.

Fivos chose ZenQMS’ cloud-based eQMS platform after evaluating multiple options, and ZenQMS gave the company always-on access to quality documents, stronger disaster recovery assurance, and better visibility for global training and tasks. The solution also improved remote audits and regulatory readiness for 21 CFR Part 820 compliance, while keyword search and an intuitive dashboard made it easier for teams in places like Egypt and India to find and complete the right work quickly.

Fivos

Mike Seiler

Quality Manager