Case Study: Vanguard Clinical improves efficiency and compliance with ZenQMS

Vanguard Clinical - Customer Case Study

Vanguard Clinical, a boutique contract research organization and functional service provider, needed a better electronic quality management system (eQMS) after a newly purchased platform proved to be little more than a document repository. The system lacked key quality functions like CAPA and Change Control, required an external LMS, and made it difficult to manage documents, training, and compliance efficiently across multiple sites.

ZenQMS provided a fit-for-purpose eQMS with document and training management, CAPA, and connected access to information in one system. After implementation, Vanguard Clinical eliminated the need for a $50K LMS, reduced time in the system by 75%, and gave end users a much simpler experience, with daily system use dropping from about an hour to 15 minutes. ZenQMS also helped Vanguard improve audit readiness, support growth without added seat license fees, and deliver more functionality for less money.

Vanguard Clinical

Nicholas Kalogeras

Associate Director of Quality Assurance