Case Study: Marken achieves scalable, GMP‑compliant global quality and operational efficiency with ZenQMS

Marken’s Quality System Scales for Business Growth

Marken, a UPS company and a patient‑centric supply chain specialist for the pharmaceutical and life sciences industries, needed a scalable, compliant Quality Management System as it expanded GMP depots and global logistics capabilities. To maintain GMP/GDP compliance, support 85,000 monthly shipments across 150+ countries, and preserve its ISO‑aligned quality structure and culture, Marken turned to the ZenQMS cloud‑based eQMS.

ZenQMS implemented a customized, global cloud eQMS that codified Marken’s processes, provided tactical metrics and leading indicators, and supported Six Sigma‑level performance across their depot network. The ZenQMS solution helped Marken sustain regulatory compliance and operational consistency as it scaled, delivering measurable business value reported by clients such as enhanced reputation and brand value, increased customer trust and satisfaction, and improved operational efficiencies.

Marken