Case Study: Clarivate achieves compliant, scalable quality management with ZenQMS

Clarivate And Quality Excellence with ZenQMS

Clarivate, a global leader in trusted and transformative intelligence, needed a more scalable quality management system as its services and product offerings expanded. Before ZenQMS, the team relied on manual processes, Excel, and SharePoint, which became inefficient and cumbersome as complexity grew. They were looking for an intuitive, compliant eQMS built on strong quality management principles.

ZenQMS implemented modules including Training, Change Control, and Issues, giving Clarivate a centralized, configurable, out-of-the-box compliant system. With ZenQMS, Clarivate improved training visibility, streamlined change control, reduced procedure approval back-and-forth, and gained real-time dashboards and reporting. The result was faster decision-making and major time savings, including the ability to provide stakeholders with needed information in about two minutes.

Clarivate

Kristyn Sama

Vice President of Regulatory Compliance