Case Study: Baim Institute for Clinical Research achieves consolidation of six legacy systems and real-time compliance visibility with ZenQMS

Baim Institute Replaces 6 Legacy Systems with ZenQMS

BAIM Institute for Clinical Research, a non-profit academic CRO, struggled with a patchwork of six legacy, home-grown tools that forced paper-based training records and made audit readiness and compliance reporting cumbersome for QA Analyst Danielle Feingold. To modernize their quality management and better track department-level KPIs, the Institute selected the ZenQMS quality management system.

ZenQMS was implemented in 30 days, replacing six legacy systems and delivering GxP-compliant electronic signatures, user-specific dashboards, and centralized KPI reporting. The vendor’s solution immediately improved inter-departmental communication, provided Danielle with a real-time, department-level view of compliance, streamlined audits, and scaled to meet business needs — enabling faster executive reporting and easier tracking of training and quality metrics.

BAIM Institute

Danielle Feingold

QA Analyst