Case Study: Alimentiv achieves compliant, configurable quality process management with ZenQMS

Alimentiv streamlines their quality processes with a configurable and compliant eQMS

Alimentiv, a global gastroenterology-focused contract research organization, needed to improve and streamline its quality processes after managing CAPAs in Excel caused data corruption and loss. The company also needed a 21 CFR Part 11/Annex 11-compliant electronic quality management system (eQMS) to replace paper- and spreadsheet-based workflows. Alimentiv chose ZenQMS for its high configurability and ability to support future expansion beyond CAPAs.

With ZenQMS, Alimentiv configured its quality workflows without IT help and expanded into document, training, and issues management in the same platform at no additional per-module cost. ZenQMS enabled the team to recreate manual processes electronically, gain full audit trails, and manage changes without relying on external support. As a result, Alimentiv improved efficiency, transparency, and control while meeting compliance requirements.

Alimentiv