Case Study: Agenus achieves greater transparency, flexibility, and affordability with ZenQMS

Agenus Switched to ZenQMS for More Transparency, Flexibility, and Affordability

Agenus, Inc., a Lexington-based biotechnology company focused on immunotherapy, needed a more flexible and affordable quality management system to support both GMP and GCP processes. Its previous QMS was too restrictive, expensive to scale with per-seat and module fees, and difficult to configure and support, which made it hard for the team to manage growth and compliance efficiently.

Agenus switched to ZenQMS, the eQMS platform, to gain a simple, configurable system with all modules included and no seat-license restrictions. With ZenQMS, the team can see company-wide training status in less than 30 seconds, give inspectors on-demand access to requested SOPs and training records, and manage processes across quality, audits, training, change control, and vendors more effectively. ZenQMS also improved transparency and reduced dependence on a single system expert, helping Agenus work faster and scale more easily.

Agenus, Inc

Judy Zahora

Senior Director of Global Quality Systems and Process Improvement