Case Study: Talize achieves consistent operations across every store with Zenput

Talize Uses Zenput to Create Consistent Operations at Every Store

Talize is a Canadian thrift retailer with 11 stores in Toronto and British Columbia that handles massive donation volumes (12,000–15,000 pounds daily and roughly 2 million pounds per store annually). The company struggled to deliver a consistent, first‑class shopping experience as stores relied on paper forms, manual audits, and slow incident reporting—so Talize turned to Zenput’s Operations Executions solution to standardize operations.

Zenput rolled out scheduled digital checklists, photo-enabled reporting, automated alerts, and searchable historical data so managers gain real‑time visibility and resolve issues remotely. Using Zenput, Talize achieved measurable results: 26 daily insights into store performance, 30% faster routine audits, and about 2.5 hours saved per week for area managers, helping ensure consistent store execution and a better customer experience.

Talize

Tristan Gillespie

Area Manager