Case Study: Pacific Drive-Ins (Sonic franchisee) achieves Top 5 Sonic ranking with Zenput

Pacifi c Drive-Ins Uses Zenput to Become a Top 5 Sonic Franchisee

Pacific Drive-Ins, a multi-unit Sonic franchisee operating 15 stores in California, faced growing challenges scaling operations: limited visibility into daily store tasks, inconsistent audits, high turnover, and costly paper-based processes. To regain control and improve accountability, the company implemented Zenput’s Operations Execution platform to digitize checklists, audits, and task assignments.

Zenput replaced pen-and-paper forms with mobile audits and automated follow-ups, giving managers real-time visibility and enforcement. The result: food safety audit scores rose (91% → 95%, including the company’s first 100% audit among 3,500 Sonic locations in seven years), ranking improved from #11 to #4 in their Sonic peer group, monthly savings of $1,500–$2,000 on shipping, and measurable gains in customer satisfaction and sales. Zenput’s platform was credited with helping Pacific Drive-Ins scale more effectively.

Sonic

Jeffrey Gelwix

President