Case Study: IHOP franchisee River Road Restaurants achieves rapid store launch, improved productivity, and leadership insights with Zenput

IHOP Franchisee’s Store Managers Quickly Adopt Zenput to Improve Operations

IHOP franchisee River Road Restaurants needed a fast, easy-to-adopt operations solution to solve disparate communication, inconsistent readiness across shifts, and difficulty managing tasks and time-bound goals as it scaled. The team sought a single platform that store managers would actually use to improve consistency, preparedness, and cross-location problem solving — and chose the Zenput operations platform.

Zenput was rolled out as one platform for daily tasks, safety and temperature audits, manager evaluations, HR and IT tickets, and shareable reports. Store managers were completing work and using Zenput effectively within 24 hours, productivity and clarity around tasks improved, and leadership gained actionable insights to identify strong performers, track deadlines, and prioritize store support.

IHOP

Stephanie Sipes

General Manager