Case Study: Care to Stay Home saves 700 hours a month with Zenphi

Care to Stay Home saves 700 hours a month with Zenphi

Care to Stay Home, a California-based in-home care provider, faced a significant challenge as its scheduling team spent half of each day manually transcribing Google Voice calls. This process, handled without automation from Zenphi, led to data loss, compliance risks, and team burnout, costing an estimated 700 hours per month.

Zenphi implemented a HIPAA-compliant automation solution to transcribe and analyze call audio. The system intelligently flagged high-risk incidents and created a stable integration between Salesforce and QuickBooks. This solution recaptured 700 hours monthly for Care to Stay Home, provided real-time compliance visibility, and reduced legal exposure and licensing costs.

Care to Stay Home