Case Study: O2 Spa achieves seamless, personalized online booking and webstore launch with Zenoti

O2 Spa Launches Online Booking and Online Sales With Zenoti

O2 Spa, India’s largest spa chain with 39 locations (including airport outlets) and expanding into the UAE and USA, needed to make the customer experience great from the moment of booking. The challenge was to offer a seamless, branded online booking and sales experience that matched their existing website and supported a diverse network of spa locations.

Using Zenoti, O2 Spa launched a branded webstore and online booking system that delivers a personalized, responsive experience across all locations. Zenoti’s centralized database lets staff access and tailor customer information regardless of site, enabling consistent branding, smoother online sales and bookings, and a more cohesive customer journey.

O2 Spa