Case Study: Dermal Laser Centre achieves peace of mind and time savings with Zenoti

Dermal Laser Gets ‘Peace Of Mind’ With Software

Dermal Laser Centre, a leading Vancouver medical spa offering laser hair removal, Botox and skin rejuvenation, needed to replace outdated software that couldn’t support multiple locations or efficient tracking of prepaid treatment packages, inventory and appointment confirmations. Their manual processes required off-site chart searches and daily staff calls to confirm appointments, limiting visibility and efficiency across clinics.

Implementing Zenoti centralized multi-location visibility and digital records, automated appointment text confirmations, and added inventory, reporting and auditing tools. The result: retrieval of package and client information in under a minute, elimination of daily confirmation calls, streamlined audits and transfers between clinics, easier accountant access, and time savings that created measurable operational improvements and “peace of mind.”

Dermal Laser Centre