Case Study: Blue Water Day Spa achieves higher membership revenue and streamlined operations with Zenoti

Blue Water Capitol - Customer Case Study

Blue Water Capitol is a high‑end day and medi‑spa in Manila that needed a single, mobile-capable platform to replace disparate tools for bookings, marketing, inventory and staff management. The owner sought a solution that would simplify operations, enable targeted promotions to a large customer base, and give remote visibility into day‑to‑day performance.

Zenoti provided an integrated system—mobile booking and manager apps, marketing automation, employee management and real‑time inventory—eliminating the need for Excel and outside agencies. Results include 75% of regular clients booking via the app, memberships rising to 30% of revenue, easier targeted promotions to 8,000 customers, and improved customer satisfaction and staff utilization.

Blue Water Day Spa

Kristoffer Magcalas

Owner