Case Study: Birds Barbershop boosts bookings and streamlines front-desk operations with Zenoti

Birds Barbershop boosts online bookings 60% with Zenoti

Birds Barbershop, a nine-location chain in Austin, faced significant front-desk friction and bottlenecks while handling a high volume of clients. Their challenge was to streamline operations and improve the guest experience at this busy point of interaction. To address this, they turned to the vendor Zenoti and its solutions.

Zenoti implemented its Zenoti Go platform to make the front desk mobile, along with a customized customer app via Zenoti Connect. This provided contactless booking, check-in, checkout, and payment options. The solution delivered strong results for Birds Barbershop, including a 60% increase in online bookings and over 1,400 clients enrolled in autopay. Zenoti's tools also enabled better client communication via text and provided insightful business dashboards for tailored marketing.

Birds Barbershop