Case Study: B12 Love enhances online booking and membership management with Zenoti

B12 Love drives 40% of bookings online with Zenoti

B12 Love, a family-owned medspa with eight Bay Area locations, sought a technology partner to improve client and staff experiences by streamlining online booking, scheduling, payments, and membership management. After nearly a decade in business, they turned to Zenoti to serve as their core operational software.

Zenoti provided the all-in-one platform B12 Love needed, centralizing online bookings through their website and mobile app, managing tiered membership programs, and handling payments. As a result, 40% of the medspa's bookings now happen online, and the software supports 98% of their core operations, driving growth and enhancing service for both clients and staff.

B12 Love