Case Study: Crush the Curve Powers Statewide COVID-19 Testing with Zennify and Salesforce

Crush the Curve - Customer Case Study

Crush the Curve Idaho, a nonprofit formed during the COVID-19 pandemic, needed a fast, scalable way to coordinate statewide testing across individuals, employers, labs, healthcare providers, and insurers. Zennify helped address this challenge with a Salesforce-based platform using Community Cloud, Service Cloud, and Marketing Cloud to centralize testing workflows, symptom checks, result reporting, and partner communications.

Zennify partnered with Medical Network Solutions to deliver a solution that included a Symptom Checker, lab reporting, test scheduling, automated email alerts, and a self-service corporate testing portal. The platform enabled thousands of tests to be processed quickly, supported more than 1 million website sessions, improved efficiency by reducing on-site staffing needs, and helped deliver real-time result notifications to contain the spread of COVID-19.

Crush the Curve