Case Study: Nantucket improves transportation planning with Zencity

Nantucket boosts survey completion to 75% with Zencity

The Town of Nantucket, Massachusetts, faced the unique challenge of modernizing its transportation infrastructure to reduce vehicle congestion and improve safety while preserving its historical character. To better understand resident needs and priorities for its strategic plan, the town partnered with Zencity and its AI-driven community engagement platform to gather more effective feedback.

Zencity implemented comprehensive surveys that reached over 1,000 residents, achieving a 75% completion rate. The AI-driven analysis revealed that 82% of respondents supported new vehicle limitations to curb congestion and 93% backed strategies to improve safety and efficiency. This data provided Nantucket with clear, actionable insights to inform its policy formulation and decision-making for a more community-centric transportation plan.

Nantucket