Case Study: Greensboro Police Department improves traffic safety and community trust with Zencity Blockwise

Greensboro Police Department improves traffic safety with Zencity after 36% of residents cite streets and traffic as top concern

The Greensboro Police Department faced the challenge of addressing prominent traffic safety concerns within their growing community while also striving to build public trust. To better understand these issues, the department partnered with vendor Zencity and implemented its Blockwise survey tool to capture real-time resident sentiment and identify the most pressing public safety problems.

Using Zencity's Blockwise, the department gathered data revealing traffic as the top community complaint. In response, they launched a data-driven initiative, including a new hotline for reporting traffic problems. This solution allowed for targeted police deployment to hotspots, leading to more efficient resource allocation, increased enforcement, and a strengthened relationship with the community due to their demonstrated transparency and responsiveness.

Greensboro Police Department