Case Study: Song Celebration (Estonia) Festival achieves streamlined volunteer coordination and reduced task-management time with Zelos Team Management

The Estonian Song Celebration used Zelos to manage unexpected tasks

Song Celebration (Estonia) Festival, the country’s quadrennial Song Celebration that featured over 32,000 performers and an audience of 100,000 in 2019, turned to Zelos Team Management to simplify volunteer coordination. Facing 1,900 staff, 100 volunteers and many unpredictable, last‑minute tasks, the festival used Zelos’ task listings and mobile/desktop app to make assignments instantly visible and sign‑ups immediate.

Zelos Team Management published targeted task listings volunteers could claim with one click, allowing staff to post, assign and verify ad‑hoc tasks (printing invitations, moving props, restocking supplies, arranging transport) from anywhere. The Zelos solution reduced the time needed to manage and verify assignments, cut down on texting and miscommunication, and let organisers focus on the big picture while volunteers self‑managed during the event.