Case Study: Saudi Electricity Company reduces monthly phone costs with Zello

Saudi Electricity Company - Customer Case Study

Saudi Electricity Company (SEC), a leading electricity provider in Saudi Arabia, needed a better way to communicate with more than 2,000 field meter readers spread across 160 service offices. Before working with Zello, the company relied on employees’ personal phones, which was costly, hard to manage, and lacked reliable call history or tracking.

Zello implemented ZelloWork/Zello Enterprise Server in a closed-loop, on-site setup to give SEC fast, reliable push-to-talk communications with centralized control. The result was a drop in monthly phone costs from $55 to about $8 per reader and overall communications savings of 30%, while also improving route support, training, and field efficiency.

Saudi Electricity Company