Case Study: SA CAN saves money and improves emergency response with Zello

SA CAN saves $55K and cuts radio costs 84% with Zello

The customer, South Africa Community Action Network (SA CAN), faced the challenge of establishing a reliable emergency dispatch system without the high costs of traditional two-way radio hardware and airtime. As a non-profit coordinating 88 agencies, they needed an affordable and secure communication solution to improve response times and coordination. They turned to the vendor Zello and its ZelloWork service for businesses.

The solution implemented by Zello allowed SA CAN to use its existing mix of smartphones as a secure, encrypted communication network, eliminating the need for dedicated radios. This provided instant, real-time dispatch capabilities across multiple agencies. The results included saving $55,000 in avoided hardware costs and reducing monthly communication fees by 84%, to about $450, saving $2,450 per month. Zello also improved operational security and reduced emergency response times for the network.

SA CAN