Case Study: Ryanair achieves faster, more reliable airport operations with Zello

Ryanair slashes incident investigations by 70% with Zello

Ryanair, Europe's largest airline group, faced significant communication challenges with traditional radios that led to over 100 incidents in nine months. Their need for fast, reliable communication to maintain a 25-minute plane turnaround was hindered by poor sound quality, limited range, and battery failures. The company turned to the vendor Zello and its push-to-talk voice communication service for a solution.

Zello implemented its solution across 36 airports for over 6,000 users in less than a week. The results were significant, with Ryanair reporting zero communication-related failures two years after rollout. The solution enabled the exchange of over 300,000 messages monthly, and the ability to audit messages led to a 70% reduction in time spent investigating incidents. Zello provided clear, instant communication that became the backbone of Ryanair's operations.

Ryanair