Case Study: Commonwealth replaces Nextel with ZelloWork for reliable team communication

Commonwealth equips 300+ devices with ZelloWork for instant chauffeur communication

The customer, Commonwealth, a large luxury limousine service, needed to replace its Nextel push-to-talk system. The IT manager, Min Zhang, required a solution that ran on their existing Sprint data plan and worked on a mix of devices during a transition to Android. After investigating carrier options without success, he discovered the vendor Zello and its free app, which offered a suitable replacement with more features.

The solution implemented was ZelloWork, the vendor's premium service. After over a year of successfully using the free app, Commonwealth upgraded to ZelloWork for its enhanced security, reliability, and administrative console. The ZelloWork solution was installed on over 300 company-owned Android devices, becoming the primary voice communication tool between chauffeurs and dispatchers. This provided instant transmission of work orders and allowed drivers to use the app hands-free with Bluetooth accessories.

Commonwealth