Case Study: City Furniture saves $45K annually with Zello

City Furniture saves $45K annually with Zello

City Furniture, one of the largest furniture retailers in Florida, faced the challenge of modernizing communications for its 2,400+ associates across 36 showrooms. Their traditional radios were a burden due to spotty reception, high upkeep costs, and the inconvenience of carrying another device. The company turned to vendor Zello to implement its push-to-talk app on the iPads associates were already using.

By replacing over 1,000 radios with the Zello app, City Furniture achieved significant savings and efficiency gains. The solution from Zello saved the company $45,000 annually in IT costs and reduced the time to find an item in the showroom from 8 minutes to 2 minutes, a 75% improvement that greatly enhanced the customer experience.

City Furniture