Zello
48 Case Studies
A Zello Case Study
The customer, Cisco Live, faced a significant challenge in managing communications for its massive annual technology conference. The event required coordinating hundreds of staff across two large venues, and the high cost and limitations of traditional two-way radios were a major pain point. Cisco turned to the vendor Zello and its ZelloWork push-to-talk app to find a modern, cost-effective solution that could support a bring-your-own-device (BYOD) environment.
Zello implemented its ZelloWork application, which provided real-time, clear communication over Wi-Fi or cellular data. The solution supported a wide range of smartphones and allowed for easy creation of channels to organize conversations by team and function. The measurable impact was substantial; by using ZelloWork on personal devices, Cisco saved an astounding 99% of the prior year's radio rental costs while exceeding the functionality of the old system. Zello also provided comprehensive training and support to ensure a successful deployment for the event.