Zello
20 Case Studies
A Zello Case Study
Cisco Live needed a modern, cost-effective replacement for two-way radios at its massive Live! 2017 customer event in Las Vegas, where more than 16,000 attendees, hundreds of sponsors, and staff spread across two venues required reliable, real-time communication. The team wanted a BYOD-friendly solution that worked on smartphones and tablets, supported one-to-one and group messaging, and reflected well on the Cisco brand, so it evaluated ZelloWork from Zello.
Zello implemented ZelloWork across about 350 user accounts, using its admin console, channel organization, and support for Wi-Fi and cellular networks to connect teams throughout the event. With training and 24/7 support from Zello, Cisco Live replaced radios with a flexible app-based system and saved an estimated 99% of prior radio costs while exceeding the functionality of the old setup.