Case Study: Bud’s Ambulance Service | Daley’s Ambulance Service improves emergency communications with Zello

Bud’s Ambulance Service | Daley’s Ambulance Service improves communications across 12 municipalities with Zello

The customer, Bud’s Ambulance Service | Daley’s Ambulance Service, provides critical healthcare to over 110,000 residents in the Chicago area. Their challenge was that distance and dense urban terrain interfered with their radio signals, causing poor sound quality and dropped connections, especially inside buildings. They sought a new communications solution and found Zello through its Zello for First Responders program.

By implementing Zello, the vendor provided a solution that significantly improved sound quality and extended communication range, even to a satellite office 38 miles away. The team also utilized Zello's Emergency Alert feature to securely send recorded audio clips in urgent situations. This allowed for more fluid and reliable communication with their main dispatch center, replacing the need for phone calls.

Bud’s Ambulance Service | Daley’s Ambulance Service