Case Study: S-Bank strengthens DORA-compliant contract management with Zefort

S-Bank manages 1,200 contracts with Zefort

S-Bank, a Finnish bank, faced challenges in meeting stringent regulatory requirements like DORA with its outdated contract management system. The previous tool lacked flexibility for customizing metadata fields, making reporting difficult and slowing down operations. To address this, S-Bank selected Zefort as its new contract lifecycle management (CLM) solution.

By implementing Zefort, S-Bank gained a flexible platform with a customizable metadata model and an open API. This enabled the bank to independently tailor the system for regulatory reporting and integrate contract data into its DORA reports and Power BI dashboards. The solution provided full portfolio visibility, improved day-to-day contract management, and ensured the timeliness and quality of reporting. Zefort also delivered significant cost efficiency compared to other vendors and laid a foundation for future AI use in contract analysis.

S-Bank