Case Study: SPCALL saves $7,000 in transaction fees with Zeffy

A Zeffy Case Study

Preview of the SPCALL Case Study

SPCALL saved $7,000 in transaction fees using Zeffy's fundraising platform

SPCALL, an animal services organization serving a large territory north of Montreal, was processing nearly 10,000 annual online transactions through PayPal. The high volume of transactions resulted in significant fees and administrative burdens, including challenges with income reconciliation and issuing tax receipts. They sought a more suitable payment solution to improve the donor experience and reduce their administrative workload.

By switching to Zeffy's free fundraising platform, SPCALL was able to process all forms of online payments, from donations to pet licenses, without paying platform fees. The solution from Zeffy offered customizable forms and handled the paperwork, including sending charity receipts. The results were significant; SPCALL processed 65,000 transactions and saved $7,000 in fees, allowing thousands more dollars to go directly to their cause.


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