Case Study: Loose Ends achieves fee-free fundraising growth with Zeffy

Loose Ends's - Customer Case Study

Loose Ends, a nonprofit that connects volunteer textile artists with grieving individuals to complete unfinished projects, faced a significant challenge with high platform fees from their previous fundraising provider, GoFundMe. These fees not only reduced the amount of money they received from donations but also actively discouraged people from giving. To fund their growth as a new 501(c)(3), they needed a more affordable solution and turned to the vendor Zeffy.

Zeffy provided a completely free fundraising platform, eliminating all fees by relying solely on optional contributions from donors. This solution removed the barrier to donating, allowing Loose Ends to raise over $34,000 without any deductions. The savings and increased donations enabled them to hire their first part-time employee, build a CRM system, and facilitate the completion of over 2,500 projects, significantly accelerating their mission impact.

Loose Ends's

Masey Kaplan

Executive Director and Co-Founder