Case Study: BaseMap achieves smarter log management and incident detection with Zebrium

Zebrium ML Brings Value to Logging

BaseMap, a category-leading mapping app for outdoor enthusiasts, needed a better way to handle logging across its Android, iOS, web, and backend API environments. Its previous logging tool required extensive manual parsing rules, struggled with custom log formats and multi-line events, and made it difficult to detect issues automatically.

Zebrium provided ML-based log parsing and incident detection across BaseMap’s production, pre-production, and staging systems, along with regex search, filtering, and Grafana dashboard integration. With Zebrium, BaseMap can catch rare incidents without manual alert rules, monitor response-time hotspots in real time, and manage logs more effectively with flexible, cost-effective pricing.

BaseMap

Rob Ward

Senior DevOps Engineer