Case Study: Nicholasville Fire Department achieves firefighter-proof, reliable mobile communications with Zebra rugged tablets

Zebra Tablets are 'Firefighter-proof' Solution for Nicholasville Fire Department

The Nicholasville Fire Department in Nicholasville, Kentucky — a growing city served by 58 firefighters across four stations — needed to replace outdated, inflexible mobile data terminals that couldn’t run modern apps or withstand heavy field use. The department required a mobile, durable, Android-compatible solution that could survive rough handling in trucks and support next‑generation responder software.

L&W Technology Solutions recommended and deployed Zebra L10 rugged tablets with vehicle docks and IP65 backlit companion keyboards. The tablets provide navigation, incident reporting, HAZMAT research, photo capture and push-to-talk redundancy, simplifying reporting and communication across roles. As a result, Nicholasville gained a more reliable, scalable platform that streamlines workflows, improves responder safety and has required no replacements since deployment.

Nicholasville Fire Department

Brian Jenkins

Nicholasville Fire Department