Case Study: Whirlpool achieves real-time device visibility and 63% ROI with Zebra

Zebra and IST Help Whirlpool Increase Visibility at U.S. Distribution Centers

Whirlpool Corporation, a global home-appliance leader with 97,000 employees and $21B in sales, needed to fix fragmented mobile device management across 20 U.S. distribution centers. Reliance on spreadsheets led to lost devices, poor battery management, inconsistent updates and no reliable performance metrics, hurting productivity and driving unnecessary equipment purchases.

Partnering with IST and Zebra, Whirlpool deployed Zebra XT15 mobile and VH10 vehicle-mounted computers plus Zebra Operational Visibility Services (OVS) to centralize monitoring of device health, location and utilization. IST rolled out 635 devices across 20 facilities (18 remotely), achieving a 63% ROI in just over two months and enabling right-sized device pools, faster issue resolution and data-driven decisions that improved productivity and lowered costs.

Whirlpool

A. Scott Baiers

Manager of Supply Chain Logistics